aaavip Privacy Policy

When you register an account on the aaavip platform, we collect the personal information you provide during sign-up, including your full name, date of birth, email address, and contact number. We also collect payment-related information when you make a deposit or request a withdrawal — this includes transaction references linked to your GCash, Maya, or local bank account. During your activity on the platform,we automatically log technical data such as your device type, browser, IP address, and session timestamps. This technical data helps us detect unusual login patterns, prevent unauthorised access, and maintain the overall security of your account. We do not collect any information beyond what is reasonably necessary to operate the platform and comply with applicable Philippine regulations.

The personal information we collect is used primarily to create and maintain your player account, process deposits and withdrawals in Philippine pesos (PHP), and verify your identity in accordance with our Know Your Customer obligations. We also use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform policies. With your consent, we may send you information about promotions and bonus offers available on the platform — you can opt out of marketing communications at any time by contacting our support team at [email protected]. We do not use your data to build automated profiles for third-party advertising, and we do not sell, rent, or trade your personal information to external parties. All data usage is strictly limited to purposes that support your experience and the legitimate operation of the aaavip platform.

We do not share your personal data with third parties except in the specific circumstances described here. We work with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform; these partners are contractually bound to handle your data securely and only for the purposes we specify. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose player information, we will comply with those legal obligations. We may also share aggregated, anonymised statistical data with business partners, but this data cannot be used to identify any individual player. Outside of these limited circumstances, your personal information remains strictly within the aaavip platform environment.

We retain your personal data for as long as your account remains active and for the period required by applicable Philippine regulations thereafter, which is typically up to five years following account closure. All stored data is protected using industry-standard encryption protocols, and access to personal data within our organisation is restricted to authorised personnel only. We conduct regular security audits and apply software updates to guard against known vulnerabilities. In the event of a data breach that may affect your personal information, we will notify you and the relevant Philippine authorities within the timeframe required by the Data Privacy Act of 2012. If you wish to request deletion of your account data after the mandatory retention period has elapsed, you may do so by contacting [email protected] with your request in writing.

Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and in certain circumstances request the deletion of your personal data held by aaavip. You may also object to the processing of your data for direct marketing purposes, and withdraw any consent you have previously given at any time without affecting the legality of processing that took place before the withdrawal. To exercise any of these rights, please send a written request to [email protected] — we will acknowledge your request within three business days and endeavour to resolve it within thirty days. If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines. We take all such matters seriously and are committed to cooperating fully with any lawful investigation.

This Privacy Policy may be updated periodically to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will notify registered players via email or a prominent notice on the platform before the changes take effect. The date at the top of this page always reflects when the policy was last revised. Your continued use of the aaavip platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page from time to time so you stay informed about how your personal information is being handled. If you have any questions about this policy or our data practices, please reach out to us at [email protected].